Free Technique To Massively Improve The Performance Of Your Store

crowded restaurant

HUMAN BEINGS, WHO ARE ALMOST unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so.” — Douglas Noel Adams, author of The Hitchhiker’s Guide to the Galaxy

Yesterday, the owner of a local restaurant shared with me that his business was experiencing a lengthy quiet period.

“It’s very slow; people are not eating out anywhere near as much”, he lamented.

“How often do you go out to eat ?” I asked.

“I don’t have time to eat out, I’m a restaurant owner”, he said.

This restaurant owner’s response to my question is all too common. The sad truth is that many retailers never set foot into another retail business. Even though it doesn’t cost a thing, they never give themselves the opportunity to:

– Learn from what other retailers are doing.
– Compare their business against others and then your own.
– Adopt and improve better practices.

Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young. The greatest thing in life is to keep your mind young. – Henry Ford

Frequently, it is these same retailers who proclaim:

– “I make the best pizza” or,

– “I have the best service” or,

– “I provide great value for money”

Really? So why is your store empty?




Leon Skaliotis

Leon Skaliotis is Founder and Principal Advisor of Retail Fundamentals. With over 30 years experience in specialty retail, hospitality, financial, franchising and advertising industries services, Leon has gathered, learned and distilled the best ideas, practice, systems, techniques, strategies and success principles that have made average businesses great, and struggling business owners realize good health, wealth and prosperity.
Together with his own knowledge and experience, Leon can draw on the expertise of many partners, (each an expert in their own field), to consult business owners and advise on ways to grow revenue through building, analysing, and improving customer experience programs, supplier relationships, financial advice, exit strategies, staff acquisition and retention, and internal and external marketing strategies.

Leon Skaliotis
M: 0425 833 344

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One thought on “Free Technique To Massively Improve The Performance Of Your Store

  1. Veronica

    You just made me laugh here. You’re right; people brag about being the best, yet their results don’t show this. A pizza maker is too proud to walk into another pizzeria. Same goes with every business. If you’re so overly confident, why not go and give another business a try? You really have nothing to lose by it, but a lot to gain. You can see how things are run, the amount of customers coming in, prices, quality, etc. It can really help to turn things around.